Answer: Claridyne provides IT Products and Services to meet the myriad of IT challenges facing small, medium and large enterprises.
Answer: Unlike other billing platform vendors in our space, Claridyne solution provides service providers with power and flexibility to easily implement and automate operations with minimal cost and complexity while allowing them to maximize their revenue streams.
Also, Claridyne product suite is uniquely positioned to provide power and flexibility to service providers in managing their core billing functions through various modules such as - Service Offering, Plan Setup, Profile Management, Rule Engine, Loader, Rating, Billing, Invoicing, Notification, Account Management, Web Self Care, Reporting Engine, Shopping Cart, System Monitoring, Scheduling & System Administration.
Answer: Claridyne Billing Platform namely CLARVANTAGE can be used for Voice, Video and Content services which includes but not limited to - VoIP, WiFi, Web Conferencing, Web Hosting, Video/Audio Streaming, Cable/DSL, Backup-Restore, Mobile and Wire-line.
Answer: Claridyne provides most innovative suite of products to service providers to help them maximize the revenue potential. Claridyne enables service providers launch new value-added services in a dynamic fashion for delivery of voice, video, data and contents to their customers.
Answer: Claridyne customers and partners include Accolo, Ziren, TDP, Regency, Cisco, HP, Sun, 3COM, IBM, Jamcracker, CCMI and CCH.
Answer: Claridyne has consistently demonstrated its ability to stay at the cutting edge of technology in building its products. Few major factors that differentiate ClarVantage TM from other existing vendors in our category are:
Answer: Claridyne’s approach to investing time and effort is consistent with our long-term strategic objectives and has positioned Claridyne to take advantage of FUTURE GROWTH opportunities. In addition to ClarVantage product suite, we also provide very cost-effective on-demand professional services to companies that need it in onsite, offsite or offshore modes.
Answer: ClarVantage radically simplifies Service Provider’s back-office infrastructure by providing integration platform, tools and applications that dramatically cuts costs and complexity of operations and enhances revenue streams, by enabling rapid launch of new applications and services. ClarVantage provides pre-integrated modules for Billing, Rating, Device Management, Subscriber Management and Customer Care with Web-Services based Enterprise Service Bus (ESB) for integration with back-office BSS/OSS systems and outsourced call-center services ClarVantage is available as a hosted service from Carrier-Class NOC (Network Operations Center) on a ‘Pay-Per-Use’ model or affordable perpetual license model. ClarVantage uses Services Oriented Architecture (SOA).
Answer: ClarVantage offers a robust set of multi-vendor convergence feature that represents the best of the breed product to support multiple services. It offers convergence edge – simply a way to simplify even the most complex technology employed across network infrastructure and communication services. Clearly, Claridyne convergence guarantees return on investment, which is parallel to none in the industry. In addition to this, Claridyne product suite consists of the following features.
Answer: Following are examples of few of the services that Claridyne software can support.
Answer: Value of ClarVantage TM for service providers is illustrated in the following table.
|Service Provider Problem||Claridyne Solution Benefits|
|Slow Launching of New Services||New services easily definable through web based Graphical User Interface (GUI)|
|Complex Service Rate Plans||New rate plans easily definable through web based GUI and ready-made templates|
|Expensive Network Integration||GUI driven network integration, normalization & IPDR compatibility|
|Lack of Convergence - Multiple bills||Service convergence on a single bill|
|Poor Customer Care coupled with Increased Customer Churn||Integrated web based customer care|
|Limited Portability & Scalability||J2EE allows high scalability & easy portability to multiple platforms|
|Difficult Integration with external vendor products||J2EE technology provides standard approach to EAI problems|
|Costly Customization||Most of the features made available through configuration and not customization|
|Large upfront, deployment, upgrade and maintenance cost||Low cost of ownership|
|Revenue Leakage||Claridyne has the technology, design and code to ensure that revenue leakage is minimal.|
|No ROI justification||ROI in less than 18 months in most cases|
Answer: Using Claridyne solution, we have demonstrated that a typical service provider with one million dollars in annual revenue in most of the cases can save 100,000 dollars or more in the very first year and significantly higher after that. And Claridyne will guarantee that customers will save more as their business grows.
Answer: Some of the factors that Claridyne takes into account while pricing are: number of subscribers, number of CDRs/IPDRs, ($) revenue generated, geographical location of service, customization requirements etc.
Answer: IPDR, OSS/Java, XML, Web Services and DMTF.
Answer: Since Claridyne software is built using J2EE architecture, innovation for scalability has almost no limits. We can support very high number of transitions, even up to several millions as required by top-tier carriers.
Answer: Claridyne employs standards based open architecture (J2EE with MVC/Struts framework) and hence there is no risk in terms of Claridyne proprietary technology that might force service providers to depend only on a single vendor in future.
Answer: It really depends on size and customization needs of the customer. Typically we can implement Claridyne solution in a matter of 8-10 weeks for medium size service providers with 10,000 to 50,000 customers.
Answer: No, data can come in multiple formats (ASCII, EBCIDIC) and Claridyne product architecture is built to handle that.
Answer: Practically any kind of data (IPDR, CDR, XDR in position based)
Answer: Usage records are maintained in XML format in the database (Oracle, MYSQL, MS SQLServer, DB2 etc.)
Answer: Claridyne takes security of client data as a very serious matter and has built a product suite with best-of-the-breed encryption technology, SSL and fire walls to achieve that.
Answer: Claridyne product architecture is built to support any switch in a dynamic fashion and by the way no code change is required to handle change in switch or change in format of incoming usage data.
Answer: ClarVantageTM supports multiple product platforms…for example it supports multiple application servers, database servers, web servers and application-related products.
Answer: We can certainly do that. We can also license customers to host it in their own location for reasonable extra fees.
Answer: Yes, Claridyne product suite is 100% web-based and it uses a totally GUI based architecture of Struts (MVC) framework.
Answer: Claridyne has built it’s own Reporting Engine using open sources – Jasper, iReport, JFreeChart, CeWolf, Java Server Pages (JSPs) using Struts (MVC) framework etc.
Answer: Currently none but we are negotiating with some key EBPP partners for one of our current billing system customers.
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